Aircall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Auto Callback
- Auto Attendant
- Alternate Numbers
- Blind Call Transfer
- Call Forwarding/Screening/Trace/Waiting
- Calling Line ID Blocking
- Custom Ringback
- Do Not Disturb
- IP Phone Support
- Selective Call Acceptance
- Three-Way Calling
- Sequential/Simultaneous Ringing
- Voice Portal Calling
- Web Portal Call Logs
Pricing Info
Pricing Info
BroadWorks offers SMB and enterprise pricing plans that are customized according to each user’s needs. Interested buyers may contact a sales representative to request for a quotation.
Integrations
Integrations
BroadWorks integrates with the following business systems and applications :
- Office 365
- SalesForce
- Audiocodes
- Dolby
- Trans Nexus
- ZyLinc
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Voice Over Internet Protocol (VoIP) application platform that offers state-of-the-art communication and collaboration tools to help service providers deliver both basic and enhanced voice services for business and residential end users.
Company Email
info@broadsoft.com
Contact No.
Company's Address
BroadSoft Corporate Headquarters
9737 Washingtonian Blvd, Suite 350
Gaithersburg, Maryland 20878
USA
BroadWorks Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Phone Desktop Application
- Phone Mobile Application
- Phone Chrome Extension
- Call Routing
- Call Monitoring
- Customized Business Hours
- After-Call Work
- Call Center Analytics
- Call Conferencing
- Call Queueing
- Call Recording
- Blacklist Numbers
- Toll-Free Numbers
- Warm Transfer
- International Numbers
- Ring on Speakers
- Interactive Voice Response (IVR)
- Forward-to-Phone
- Shared Contacts
- Power Dialer
- CRM Integrations
- Call Whispering
- Computer Telephony Integrations (CTI)
- Tags
- Click-to-Dial
- Skill-Based Routing
- Live Feed
- Insight Cards
Pricing Info
Aircall features three pricing tiers. Each package requires no commitment and ensures no hidden costs.
Here are the current pricing bundles:
Essentials – $30/user/month, billed annually
- Core features to get your team started
- Unlimited inbound calls (except toll-free)
- Integrations and API
- Smart Queueing
- Phone support
Professional – $50/user/month, billed annually
- All Essentials features
- Salesforce integration
- PowerDialer
- Advanced analytics and reporting
- Live call monitoring
- Unlimited concurrent calls
- Dedicated account manager
Custom – Contact vendor for details
- All Professionals features
- Unlimited outbound calls
- Custom analytics
- Custom onboarding
- Access to API developer support
- A service-level agreement (SLA)
Integrations
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
- amoCRM
- Avoma
- BigCommerce
- Bullhorn
- Callingly
- Copper
- Diduenjoy
- FLG
- Freshdesk
- Freshsales
- Front
- Gong
- Gorgias
- HappyFox
- Help Scout
- Hubspot
- Intercom
- JobAdder
- Klaus
- Kustomer
- Magento
- Microsoft Dynamics
- Microsoft Teams
- Nicereply
- noCRM.io
- Outreach
- PieSync
- Pipedrive
- Planhat
- Plecto
- Postcall.io
- Re:amaze
- Rippling
- Salesforce
- Salesloft
- Segment
- Shopify
- Slack
- SugarCRM
- Typeform
- Voxpay
- Zapier
- Zendesk
- Zendesk Sell
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Company Email
sales@aircall.io
Contact No.
Company's Address
Aircall New York
233 Park Ave S.
New York, NY 10003
USA
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Both BroadWorks and Aircall were evaluated by a team of independent B2B experts who carried out a full analysis of all crucial elements of each product. Their ultimate rating was prepared using our unique SmartScore system that calculates a separate partial score to each element including: main features, client support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor essential to a company so we do our best to pay attention to all sides of a solution before calculating its final score.
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