Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Organization Structure
- Policy Management
- Process Management
- Exception Management
- Document Library
- Risk Register
- Risk Assessments
- Risk Treatment
Pricing Info
Pricing Info
ClearGRC offers quote-based enterprise pricing subscription plans that combine standard features with custom configurations.
Basic – Contact vendor
- Policy Management
- Process Management
- Exception Management
- Asset Management
- Threat Management
- Vulnerability Management
- Control Inventory
- Risk Inventory
- Self-Assessment
- Readiness Assessment
- Cross References
- Cloud Delivery
- Self-paced (User Manual) Product Training
- 1 Admin User
- 5 Total Users
- Email Only Support
- 1 Business Day SLA Support
Professional – Contact vendor
- All Basic Features +
- Document Inventory
- Vendor Management
- Self-paced + Online (Training Videos) Product Training
- 2 Admin Users
- 10 Total Users
- Email + Call + Online Support
- Business Hour SLA Support
Enterprise – Contact vendor
- All Professional Features +
- Contingency Management
- Incident Management
- Cloud + On-Premises Delivery
- User Manual + Online + Instructor Led Product Training
- Unlimited Admin Users
- 15 Total Users
- Email + Call + Online + In-Person Support
- 24*7 SLA Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Infosec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ClearGRC is a regulatory solution that facilitates the identification, assessment, monitoring, and responding to enterprise and IT risks.
Company Email
info@clearinfosec.com
Contact No.
Company's Address
Ana-Data Consulting Inc.
30 Montgomery St Ste 1245, Jersey City, NJ – 07302
USA
ClearGRC Comparisons
Popular ClearGRC Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
You shouldn’t expect simply a broad range of useful tools and adjustable pricing plans from a popular IT Management Software. Almost as important as core features is a quality customer support. You want to guarantee that in a situation where you have any questions about ClearGRC or Freshservice, or you face some problems, or maybe you’ll want to request a specific revision or functionality beneficial to your business you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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