Freshservice
NOAWARDS
YET
Pricing:
by quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access to library of pre-built Citrix and partner blueprint
- Support for on-premises and public clouds
- Deploy applications via blueprints
- Teardown
- Design new blueprints
- Edit blueprints
- Monitoring
- Alerting
- Operations
- Auto-scaling
- Redundancy
- Failover
- Failback
Pricing Info
Pricing Info
Citrix Lifecycle Management offers three different SMB and enterprise pricing plans to meet the needs of different users. All plans are priced by quote, meaning that there is a separate package for each client, tailored to his needs and expectations. Give the details a look, and contact the company to obtain your quote.
Deploy – by quote
- Access to library of pre-built Citrix and partner blueprint
- Support for on-premises and public clouds
- Deploy applications via blueprints
- Teardown
Design and Deploy – by quote
- Access to library of pre-built Citrix and partner blueprint
- Support for on-premises and public clouds
- Deploy applications via blueprints
- Teardown
- Design new blueprints
- Edit blueprints
- Monitoring
- Basic alerting
Deploy – by quote
- Access to library of pre-built Citrix and partner blueprint
- Support for on-premises and public clouds
- Deploy applications via blueprints
- Teardown
- Design new blueprints
- Edit blueprints
- Monitoring
- Advanced alerting
- Operations
- Auto-scaling
- Redundancy
- Failover
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Arca Continental, InTown Suites, Texas A&M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Citrix Lifecycle Management enables users to work faster and more agile in lifecycle managment while delivering reliable and repeatable results.
Company Email
Contact No.
Company's Address
4988 Great America Parkway
Santa Clara, CA 95054
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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You shouldn’t count on just a wide set of features and flexible pricing packages from a well-known IT Management Software. Almost as crucial as key features is a trustworthy customer support. You want to guarantee that when you have any questions about Citrix Lifecycle Management or Freshservice, or you struggle with some problems, or perhaps you’ll want to ask for a specific update or functionality beneficial to your business you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you can benefit from individual training or at the very least an FAQ you can use.
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