What is better Cisco Webex or RingCentral? The perfect Communications Software is a service that can tackle your company’s unique needs. It is possible to identify which alternative is best suited for your business if you assess a wider range of products before you decide which one is the best.
For example, Cisco Webex and RingCentral are scored at 8.9 and 9.7, respectively, for general quality and performance. Similarly, Cisco Webex and RingCentral have a user satisfaction rating of 90% and 99%, respectively, which reveals the general feedback they get from customers. Better yet, get in touch with a regular user of the software and solicit their opinion regarding the solution in question.
Our experts made sure to review all popular Video Conferencing Software solutions that you can find on the market, but among them these three caught our special attention: Slack, Skype, Lifesize.
Cisco Webex is a web conferencing software that aids users to hold online events and meetings, and serves as a team workspace as well. The software features flexible solutions aimed to accommodate businesses of all sizes, and offers different plans to conform to different requirements. Cisco's expertise in network connectivity plays a large part in providing platform, broadcast-quality audio, and multiple productivity tools to Webex.
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
Everything in Core+
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics
Ultra – $35 per user per month (billed annually)
Everything in Advanced+
Unlimited video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
RingCentral MVP supports integrations with the following business systems and applications:
Salesforce
Chorus.ai
ThetaLake
Google
Office 365
Zendesk
Outlook
Skype for Business
Microsoft Dynamics
Zapier
Piesync
Oracle
HubSpot
Pipedrive
Insightly
Zoho CRM
Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Please pay attention to the fact that even though both Cisco Webex and RingCentral may have a reliable range of features every software could be created for a different business size. If you are analyzing various solutions you may want to focus on a business size they are aimed at. Some functionalities may scale up well for huge enterprises but if you run a small or medium company it’s usually better to stay away from paying for customized functionalities that you might never use.
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