ChatBlazer
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- iPhone,iPad
- Android Mobile devices
- Admin Panel
- Font Options
- Handwriting/Pen
- Preset Avatar Package
- Preset Emoticon Package
- Preset Audio Package
- Contact List
- Vote to Kick Users
- Private Chat
- Flood Control
- Custom Preference
- Picture Share
- Whisper
- Custom Avatars
- Custom Emoticons
- Custom Audio Files
- User Monitors
- Invisible Monitors
- Gag, Kick, Ban
- Profanity Filter
- Chat Timer
- Room Scheduler
- Broadcasting
- Reserved Names
- File Upload Library
- Media Playback Library
- Protocol Encryption
- Moderated Chat
- Speaker Roles
- Sticky Messages
- Chat Transcripts
- Canned Messages
- Rotating Banners
- Whiteboarding
- Skinnable Client
- Nickname Alias
- Widgets
- Users and Room Groups
- Room-Level Roles
- Room Slideshow
- Database Integration
Pricing Info
Pricing Info
ChatBlazer offers two enterprise pricing options. Here are the details:
- Users – $0.5/user/month
- Audio-Video Session – $3/session/month
Integrations
Integrations
Chatblazer integrates with the following business systems and applications:
- PHP Fox
- Joomla
- Mambo
- WordPress
- Drupal
- vBulletin
- phpBB
- Simple Machines
- Geodesic
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BOSE, Wragge & Co, Travelzone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ChatBlazer is a cloud-based chat and audio/video platform designed to provide real-time chat collaboration, and conferencing technologies for small to large-sized organizations.
Company Email
sales@pendulab.com
Contact No.
Company's Address
Winston-Salem, NC
USA
ChatBlazer Comparisons
Popular ChatBlazer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Almost as essential as features and client support quality are pricing plans made available by ChatBlazer and Hiver. While pricing should not be the sole factor it’s definitely an important thing to think about. You should expect a flexible pricing package that can be adjusted to your team size and easily scaled up every time your business expands. Be sure that you don’t choose plans that include extra functionalities that you won’t use and always try to contact with the vendor directly because enterprises can usually count on special pricing. You should also try out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it feels like to work with ChatBlazer and Hiver.
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