ChatBlazer
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- iPhone,iPad
- Android Mobile devices
- Admin Panel
- Font Options
- Handwriting/Pen
- Preset Avatar Package
- Preset Emoticon Package
- Preset Audio Package
- Contact List
- Vote to Kick Users
- Private Chat
- Flood Control
- Custom Preference
- Picture Share
- Whisper
- Custom Avatars
- Custom Emoticons
- Custom Audio Files
- User Monitors
- Invisible Monitors
- Gag, Kick, Ban
- Profanity Filter
- Chat Timer
- Room Scheduler
- Broadcasting
- Reserved Names
- File Upload Library
- Media Playback Library
- Protocol Encryption
- Moderated Chat
- Speaker Roles
- Sticky Messages
- Chat Transcripts
- Canned Messages
- Rotating Banners
- Whiteboarding
- Skinnable Client
- Nickname Alias
- Widgets
- Users and Room Groups
- Room-Level Roles
- Room Slideshow
- Database Integration
Pricing Info
Pricing Info
ChatBlazer offers two enterprise pricing options. Here are the details:
- Users – $0.5/user/month
- Audio-Video Session – $3/session/month
Integrations
Integrations
Chatblazer integrates with the following business systems and applications:
- PHP Fox
- Joomla
- Mambo
- WordPress
- Drupal
- vBulletin
- phpBB
- Simple Machines
- Geodesic
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BOSE, Wragge & Co, Travelzone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ChatBlazer is a cloud-based chat and audio/video platform designed to provide real-time chat collaboration, and conferencing technologies for small to large-sized organizations.
Company Email
Contact No.
Company's Address
Winston-Salem, NC
USA
ChatBlazer Comparisons
Popular ChatBlazer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
You shouldn’t count on simply a broad set of features and flexible pricing from a credible Communications Software. Almost as significant as key features is a trustworthy customer support. You want to ensure that when you have any questions about ChatBlazer or Hiver, or you run into a problem, or maybe you’ll want to ask for a specific revision or functionality useful to your company you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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