Channels
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Workflow management
- Call panel
- Sales analytics
- App integration
- Team management
- Live chat integration
- Live listening
- Call recording storage
- Ecommerce integration
Pricing Info
Pricing Info
Channels offers two enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Basic – $29/user/month ($24/user/month billed annually)
- eCommerce Integrations
- IVR
- 30 days of call recordings storage
- Free incoming calls
- LiveChat Integration
Pro – $49/user/month ($39/user/month billed annually)
- 365 days of call recordings storage
- IVR
- eCommerce Integrations
- Live-listening Included
- Free incoming calls
- LiveChat Integration
Integrations
Integrations
Currently, Channels can integrate with numerous third-party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Channels is a customer support software that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
support@channels.app
Contact No.
Company's Address
Channels
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
Channels Comparisons
Popular Channels Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Data Management
- Cross Tabulations & Visualisations
- Advanced Analytics
- Reports & Web Dashboards
Pricing Info
Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.
Pro – $950
Comes with the following tools and functionalities:
- Data Treatments
- Merging of datasets
- Cross Tabulation
- Visualization
- Banner Tables
- Significance Tests
- Web Dashboard
- MS integration
- Collaboration Space
- Dynamic filters in web dashboards
- Custom drill down and segmentation
- User guide, training videos, sample data
- Support (via email)
- Training
- Option for Dedicated Instance
Pro+ – $1,400
Comes with all the Pro package features plus:
- Data integration
- Working with tracking surveys
- Automation of web dashboards
Analytics Pro – $2,000
Comes with all the Pro_ package features plus:
- Key driver analysis
- Text analysis
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.
Company Email
apps@bridgei2i.com
Contact No.
Company's Address
1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,
Surveyi2i Comparisons
Popular Surveyi2i Alternatives
No Customer Support Software will be able to cover all the needs of a specific team. Even though core features of Channels and Surveyi2i are important you should also thoroughly explore the integrations offered by a given solution. Quote frequently you will already be using other types of B2B software in your company and it’s always more beneficial to select apps that integrate well with each other. With that approach you will be able to ensure a reliable transfer of data between your teams and apps, which can really reduce time spent on migrating between one product and the next.
Page last modified