What is better Casengo or VIZOR? When choosing the proper Customer Support Software for your enterprise it is recommended that you evaluate the functions, costs, along with other essential data regarding the product and vendor. Here, you can check the similarities and discrepancies between Casengo (overall score at 8.0 and user satisfaction at N/A%) and VIZOR (overall score at 8.0 and user satisfaction at 98%).
You may also check out their unique details, for example features, plans, costs, terms, etc. Similarly, analyze the terms carefully for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, storage fees, and other similar charges.
At this time, the most significant products in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Casengo offers a free trial package and 3 paid versions, each designed to provide customer support that suits both the size of your business and your budget.
Free. This Free package allows you to try Casengo’s brand of chat support. Up to 3 users and 30 conversations, this plan comes with a knowledge base and a load of basic features such as Call Logging, Customer Management labeling and filtering, and Twitter search.
Basic @ 9 euros/month. Great for small businesses and independent freelancers, this Basic Plan is great for teams up to 3 users and up to 100 conversations. Comes with standard chat and email support plus social media integration.
Premium @ 29 euros/month/user. A big favorite among all types of business from multiple industries, the Premium bundle offers unlimited number of users and unlimited number of conversations. Carries basic features and offer multiple customer support channels. Also available in other languages.
Enterprise @ 44 euros/month/user. Carries the Premium Plan features and more. Rigged with topnotch business functions such as custom reporting and vast knowledgebase to mention a few.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
In case you are still having doubts about which app will be best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular each solution is and how big is its online presence. For example, in case of Facebook Casengo has 1690 likes on their official profile while VIZOR profile is liked by 176 users.
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