Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Native time tracking
- Job number creation
- Checklist creation
- Assign task type
- Custom job role
- Custom departments
- Set due date
- Flag high priority
- Admin Console
Additional features for Starter:
- Priority customer support
- Expenses tracking
- Set staff charge rates
- Set client charge rates
- Client request dashboard
- Client access
- Reporting across staff accounts
- 10GB file storage
Additional features for Business:
- Track expenses
- Advanced search
- Flag high priority
- Client CRM and notes
- Final approval feature
- Custom branding
- Priority customer support
- Project budget allocation
- Instant reporting – export to CSV
- Customize overdue tasks
Pricing Info
Pricing Info
CanTicket offers three subscription plans that are priced depending on the features that you need.
Basic – Free
- Up to 5 clients
- Native time tracking
- Job number creation
- Checklist creation
- Assign task type
- Custom job role creation
- Custom departments creation
- Set due date
- Flag high priority
- Admin Console
Starter – $14.95/user (billed annually) or $17.94/user (billed monthly)
Everything in Basic plus
- 10 clients
- 10 staff accounts
- Priority customer support
- Expenses tracking
- Assign staff charge rates
- Assign client charge rates
- Client request dashboard
- Share with client feature
- Reporting across staff accounts
- 10GB file storage
Business – $16.95/user (billed annually) or $20.34/user (billed monthly)
Everything in Starter plus
- Unlimited clients
- Unlimited staff
- Track Expenses
- Advanced Search
- Flag High Priority
- Client CRM and notes
- Final approval feature
- Branding customization
- Priority customer support
- Project budget allocation
- Instant reporting – Export to CSV
- Customize overdue tasks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business productivity tool for task management, time tracking, account management, CRM, and reporting. This software solution increases productivity and simplifies task management.
Company Email
Company's Address
Candid Marketing PTY LTD
PO Box 1096
Griffith NSW 2680
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
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Both CanTicket and Samanage were reviewed by a group of reliable B2B experts who conducted a full study of all core aspects of each app. Their total score was prepared with unique SmartScore system that provides an individual partial score to every factor including: main features, customer support, mobile device support, security, customer satisfaction and market presence. We are aware that useful features are not the only aspect essential to a company so we make sure we pay attention to all sides of a product prior to calculating its final rating.
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