What is better CallVU or PhoneBurner? If you need to have a quick way to learn which Customer Support Software product is better, our unique system gives CallVU a score of 8.0 and PhoneBurner a score of 8.8 for total quality and performance. At the same time, CallVU is rated at 100%, while PhoneBurner is rated 100% for their user satisfaction level.
You can also assess their product details, including features, tools, options, plans, pricing, and much more. Check whether the solution lets you to customize a few of its funnels to make sure it complements your own business workflows.
As of now, the leading products in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
When you compare different Customer Support Software software you shouldn’t only study their list of features and offered pricing packages. Consider that the solution should be meeting your needs and team so the more flexible their offer the better. Check which OSes are supported by CallVU and PhoneBurner and make sure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, as this could be a critical factor for many firms.
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