What is better CallTrackingMetrics or Pointel Dynamic Contact Center Manager? Buying the most effective Customer Support Software product is all about evaluating different solutions and determining the top software for your specific needs. Our proprietary algorythm provides you with a fast look at the general rating of CallTrackingMetrics and Pointel Dynamic Contact Center Manager. For overall quality and performance, CallTrackingMetrics scored 8.3, while Pointel Dynamic Contact Center Manager scored 8.0. On the other hand, for user satisfaction, CallTrackingMetrics earned 90%, while Pointel Dynamic Contact Center Manager earned N/A%.
Below you can also look at their characteristics, terms, plans, etc. to see which program will be more appropriate for your company. One key aspect to evaluate is if the application lets you to toggle on/off restrictions on different types of users to secure any confidential corporate data.
Users who don't have much time or would like to get a Call Center Software suggestion from our team may want to try out these top choices for the current year: Freshdesk Contact Center, Zendesk, JustCall.
CallTrackingMetrics supports the following integrations:
Google Analytics
Google AdWords
WordPress
Zapier
Kissmetrics
Optimizely
HubSpot
Salesforce
Stripe
CAKE
Marin
Marketo
Kenshoo
Unbounce
Bizible
Maxymise
Aquisio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ACADIA Healthcare, SearchKings, Morgan&Morgan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust call tracking and call center software that automatically tracks, analyzes, and reports calls and tracking sources to improve ROI and marketing campaign.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Popular Pointel Dynamic Contact Center Manager Alternatives
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No Customer Support Software will be able to cater to all the needs of a specific team. Though main features of CallTrackingMetrics and Pointel Dynamic Contact Center Manager are important you should also carefully explore the integrations offered by every solution. In many cases you will already be working with other types of SaaS software in your company and it’s always better to choose solutions that integrate well with one another. If you do that you can guarantee a smooth exchange of data between your teams and services, which can considerably reduce time devoted to migrating between one app and the next.
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