What is better CallPesa or ICTBroadcast? It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is more suitable for your business. For overall product quality, CallPesa attained 8.0 points, while ICTBroadcast gained 8.0 points. At the same time, for user satisfaction, CallPesa scored 94%, while ICTBroadcast scored 97%.
Details about their characteristics, tools, supported platforms, customer support, plus more are given below to help you get a more precise comparison. Keep in mind to purchase only the tools that you need to avoid wasting resources for tools that are unnecessary.
In case you you need to quickly identify the more reliable Call Center Software according to our review team we recommend you examine these solutions: Freshdesk Contact Center, JustCall, Zendesk.
To meet the needs of two different types of clients, ICTBroadcast is offered in two enterprise pricing editions and several add-ons. The price also scales with the channel limits. Contact the vendor for custom pricing if you need a plan for over 500 channels. A free trial is also available.
Enterprise Edtion – Starts at $299 for Five Channels
To consolidate client data and documents into a single database for easy access and management, ICTBroadcasts integrates with several CRM programs. This includes:
SuiteCRM
SugarCRM
EspoCRM
Yetiforce
Vtiger
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ICTBroadcast is a unified call center and communications auto-dialer software.
When you choose a product that you are sure will work best for your team you shouldn’t simply focus on what experts have to say about it. Very often individual experience with the software may change, depending on your own preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every app to give you a quick impression of how actual users of CallPesa and ICTBroadcast rate their contact with the product. Our system is built around complex analysis of product mentions on other websites, social networks and blogs, so you will obtain a comprehensive and reliable picture of what other clients think about every solution. In this case CallPesa has a total satisfaction rating at 94% while for ICTBroadcast 97% of people claim they had an enjoyable experience with it.
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