CallFire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Analytics reports
- Auto-attendant and call routing
- Automated polls and surveys
- Call tracking
- Campaign management
- CRM integration
- Customer history and notes
- Data collection
- Developer API
- DNC/FTC compliance info
- Interactive voice response (IVR)
- Multi-line dialing
- Prerecorded messages as voicemails
- Remote/home agents
- Single-line auto-dialer
- SMS-enabled call tracking
- Text messaging
- Track real-time results
- Unlimited call transfers (1 credit/min)
- Voice broadcast
Pricing Info
Pricing Info
CallFire offers four plans:
Pay As You Go: 5 cents per minute/text
- No monthly fee
- Optional monthly rentals: $3.00 phone numbers, $25 keywords
Lite: $99/month
- 2500 minutes/texts
- Optional monthly rentals: $2.50 phone numbers, $20 keywords
Startup: $199/month
- 5500 minutes/texts
- Optional monthly rentals: $2.25 phone numbers, $15 keywords
Pro: $599/month
- 20,000 minutes/texts
- Optional monthly rentals: $1.75 phone numbers, $10 keywords
All plans include:
- 6am – 6pm PT customer support
- Dial within the US and Canada
- Extensive real-time reporting
- Free transfers
- Record inbound calls for free
- Simple “Do Not Call” list setup
- Text-to-speech support
- Unlimited contacts
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Sports Brokers, Kelly Roofing, Planet Fitness, Fitness 19
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CallFire provides a number of call center tools to automate outbound campaigns and monitor business activity.
Company Email
support@callfire.com
Contact No.
Company's Address
1410 2nd St., Suite 200, Santa Monica, CA 90401
CallFire Comparisons
Popular CallFire Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Quick and easy-to-answer customer satisfaction surveys
- Easy-to-create customer service pages that can be integrated easily onto your website
- Central feedback stream which can be shared with your team
- Task management
- Reporting tools to monitor customer satisfaction issues and trends
Pricing Info
The tool offers a 14-day free trial on all plans.
- Starter: $79/month
- Feedback Pro: $149/month
- Enterprise: $499/month
For those companies that have more special customer satisfaction needs, contact the company for the pricing plan according to their needs and budget.
Integrations
CustomerSure integrates with most CRM systems as well as
- Magento
- Shopify
- Xero
- BigCommerce
- Sage One
- BCC
- API
- Google Apps Email Integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiravans, ShoeMe, RIBA Bookshops
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSure is a customer feedback and follow-up tool to get you closer to your target customers.
Company Email
Contact No.
Company's Address
John Buddle Work Village Buddle Road Newcastle upon Tyne, Tyne and Wear NE4 8AW United Kingdom
CustomerSure Comparisons
Popular CustomerSure Alternatives
When you research different Customer Support Software solutions you shouldn’t only look at their features list and offered pricing plans. Pay attention to the fact that the app must be meeting your standards and team so the more flexible their offer the better. Check which systems are supported by CallFire and CustomerSure and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a deal breaker for many firms.
Page last modified