Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- One-way Video Interview
- Video Introductions
- Live Video Interview
- Candidate Scheduler
- Spotlight Screening
- Video Outreach
- Sharing and Collaboration
- Candidate Digital Profiles
Pricing Info
Shine Interview’s enterprise pricing is based on the number of users that you want to avail. Discounts are available for more than 10 users. A free trial is available.
Shine Interview Package – Starts at $191 per user
- Video Outreach Tool
- Business Development
- Record full-length videos
- Custom branding
- Analytics and Reporting
- Email Support
- Browser Plugin
- Sharing and collaboration
- One-way interviewing
- Spotlight Shortlisting Platform
- Candidate Digital Profiles
- Workflows
- Reminders
- Text and Video Questions
- Live two-way interviewing (Addon)
- Interview Scheduling (Addon)
- Access to API (Addon)
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Teleperformance, Local Government Association, REED Education
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Shine Interview is a video interview platform that improves the hiring process with thorough evaluations, a diverse pool of candidates, shareable records, and more.
Company Email
hello@shineinterview.com
Contact No.
Company's Address
Shine Interview,
Rainton Bridge, Sunderland,
Tyne and Wear DH4 5QY,
Great Britain
Shine Interview Comparisons
Popular Shine Interview Alternatives
You don’t want just a wide range of useful tools and adjustable pricing from a popular Communications Software. Almost as essential as key features is a quality customer support. You want to guarantee that if you have any questions about Bright Pattern or Shine Interview, or you face some problems, or perhaps you’ll need to ask for a certain update or feature useful to your company you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to enjoy individual training or at the very least an FAQ you can use.
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