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Compare Bright Pattern vs Feedback Lite

What is better Bright Pattern or Feedback Lite? Reviewing products to find the best CRM Software doesn't have to be hard. On our review platform, you can easily match Bright Pattern and Feedback Lite and promptly evaluate their differences. We allow you to check their features, supported devices, support service, pricing, terms, and more.

You can also assess their overall score (8.4 for Bright Pattern vs. 7.0 for Feedback Lite) and overall customer satisfaction level (97% for Bright Pattern vs. 98% for Feedback Lite). Spend some time and examine your leading choices and see which one is right for your company. Similarly, you have to consider the software vendor’s business viability; can they be relied upon and will they still be around in the future?

Users who want to save some time or want a Communications Software suggestion from our team might want to examine these top choices for the current year: 8×8 VoIP Phone Service, RingCentral, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $70

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Pricing Info

Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:

Voice Select – $70/month (annual billing) or $90/month (monthly billing)

  • IVR, Skills-based ACD
  • Visual call flow
  • Predictive dialing
  • Recording, grading, surveys
  • Real-time supervision, campaigns, wallboards
  • Customizable reporting with delivery automation
  • Results export automation
  • Data capture APIs
  • Softphone for Windows / Mac
  • Pre-built CRM integrations
  • Dynamic Agent Scripting

Professional – $100/month (annual billing) or $120/month (monthly billing)

  • All Voice Select features
  • Rich web chat, email & SMS
  • Email routing, push and pull
  • Mobile engagement
  • Omnichannel routing
  • Omnichannel desktop
  • Omnichannel reporting
  • WFM Integration

Premium – $140/month (annual billing) or $160/month (monthly billing)

  • All Professional features
  • Work item routing
  • Screen recording
  • Advanced Scorecards
  • Social Messengers

Enterprise – By quote

  • All Premium features
  • Tailored CRM integrations
  • Business Intelligence
  • Active-Active Disaster Recovery
  • Global Overflow
  • Global Follow-the-Sun
  • Speech Analytics Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mercedes-Benz, Hitachi, SPi Global, MTT

Integrations

Bright Pattern integrates with the following business systems and applications:

  • Salesforce
  • ZenDesk
  • Microsoft Dynamics
  • Oracle RightNow
  • WFM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.

Company Email

sales@brightpattern.com

Contact No.

Company's Address

1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automation
  • Campaign Redirection
  • Capture Details
  • Custom Colors
  • Device Targeting
  • Exit Intent
  • Follow-Up Question
  • Real-Time Results
  • Tabs
  • White Labelling
  • Advanced reporting
  • Google Analytics tracking
  • Exit intent technology

Pricing Info

Feedback Lite offers four SMB and enterprise pricing plans, including a free one for startups and small teams. A 14-days free trial is also available.

Check out the details, and choose the most appropriate plan for your needs:

Free Forever

  • 40 monthly responses
  • Unlimited campaigns
  • 2 campaign sizes

Starter – $29/month

  • 2500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $49/month

  • 5000 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Premier – $69/month

  • 7500 monthly responses
  • Unlimited campaigns
  • 3 campaign sizes
  • Device targeting
  • Automation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intel, Harvard, 3M

Integrations

Currently, Feedback Lite offers a flawless integration with Google Analytics.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.

Company Email

support@feedbacklite.com

Contact No.

Company's Address

2/199 George Street
Brisbane, QLD 4000
Australia

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In case you are still having doubts about which app will work best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each service is and how large is its online presence. For example, in case of Facebook Bright Pattern has 261 likes on their official page while Feedback Lite profile is liked by 0 users.

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