Bright Pattern
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
sales@brightpattern.com
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automation
- Campaign Redirection
- Capture Details
- Custom Colors
- Device Targeting
- Exit Intent
- Follow-Up Question
- Real-Time Results
- Tabs
- White Labelling
- Advanced reporting
- Google Analytics tracking
- Exit intent technology
Pricing Info
Feedback Lite offers four SMB and enterprise pricing plans, including a free one for startups and small teams. A 14-days free trial is also available.
Check out the details, and choose the most appropriate plan for your needs:
Free Forever
- 40 monthly responses
- Unlimited campaigns
- 2 campaign sizes
Starter – $29/month
- 2500 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Premier – $49/month
- 5000 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Premier – $69/month
- 7500 monthly responses
- Unlimited campaigns
- 3 campaign sizes
- Device targeting
- Automation
Integrations
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
Company Email
support@feedbacklite.com
Contact No.
Company's Address
2/199 George Street
Brisbane, QLD 4000
Australia
Feedback Lite Comparisons
Popular Feedback Lite Alternatives
In case you are still having doubts about which app will work best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each service is and how large is its online presence. For example, in case of Facebook Bright Pattern has 261 likes on their official page while Feedback Lite profile is liked by 0 users.
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