What is better Bria or Engati? If you wish for a competent Customer Support Software product for your organization you need to take time to evaluate various alternatives. It doesn’t have to be complex, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product operates. For instance, on this page you can check Bria’s overall score of 8.5 and compare it against Engati’s score of 8.7; or Bria’s user satisfaction level at 98% versus Engati’s 95% satisfaction score.
The comparison can help you spot the pros and cons of each application, and choose which one matches your requirements better. Beyond the robust features, the software that’s simple to grasp and use is always the better option.
Users who want to save some time or could use a VoIP Software advice from our experts may want to take a look at these top choices for the current year: RingCentral, 8×8 VoIP Phone Service, Slack.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Engati offers a starter plan and three quote-based SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the one that meets your requirements.
Engati supports JSON Rest APIs and integrates with the following applications:
Google Calendar
Google Sheets
Freshdesk
Salesforce
Zendesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PwC, Unitel, Herman Miller
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Engati is a platform designed to help businesses build and deploy AI-driven chatbot and live chat across 14 different communication channels quickly with ease.
Company Email
contact@engati.com
Contact No.
Company's Address
Engati
1068, 24th main, HSR layout Bangalore, Karnataka
India
You should note that while both Bria and Engati may provide a top quality array of features each service could be created for a different business size. If you are studying different apps you should pay attention to a company size they are aimed at. Certain features may scale up well for large enterprises but if you have a small or mid-sized business it’s usually more sensible to refrain paying for advanced features that you might never actually use.
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