Compare bpm'online studio vs. Zapier

Specific companies demand different types of Workflow Management Software. To learn which solution meets your needs, consider reviewing various solutions feature by feature along with their conditions and prices. Furthermore, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system. The results are: bpm'online studio (9.3) vs. Zapier (9.0) for overall quality and functionality; bpm'online studio (100%) vs. Zapier (99%) for user satisfaction rating. Examine their high and weak points and find out which software is a better option for your company. One simple but effective tip is to list the pros and cons of both services side by side and find out which app is better. If you have to quickly decide on the top Business Process Management Software according to our experts we recommend you check out the following products: bpm’online studio, Promapp, Nintex.

bpm'online studio




bpm'online studio screenshot Zapier screenshot
Pricing Details

Our Score

Our Score

9.3 ?

Our Score

9.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

99% ?



by quote


Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

Product Info

Product Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.
Zapier is a popular platform that links various apps together to automate workflows easily so users can focus on more important aspects of their work.
Easy Links
Available Devices

Available Devices



The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Zapier integrates with the following systems and applications:

  • Gmail
  • Facebook Pages
  • Dropbox
  • Slack
  • Asana
  • Trello
  • Google Docs
  • OnePageCRM
  • MailChimp
  • Zoho CRM
  • Pinterest
  • AutoRemote
  • Freshdesk
Phone Number

Phone Number

Company's Address

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
Mountain View, California
Pricing Details

Pricing Details

Learn more about bpm'online studio pricing Learn more about Zapier pricing
Company Size

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers


bpm'online studio FEATURES

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App


  • Zaps creation
  • Dashboard
  • Task history
  • Import/export through Google Sheets
  • Connected accounts
  • Tasks
Languages Supported

Languages Supported

English English
Prominent Clients

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz Spotify, McAfee, Adobe
Vendor Email

Vendor Email
Pricing Plans

Pricing Plans

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Zapier is available in the following payment plans:


  • Make two-step Zaps
  • Get help from our support team
  • Connect the tools you use most

For Work – Starting at $20/month

  • Make Zaps with 3+ steps
  • Get priority support
  • Access all of our 1,000+ apps
  • Filter data for precise automation
  • One month free for paying annually

For Teams – Starting at $250/month

  • Unlimited Zaps
  • All our premium features
  • Everyone’s Zaps on one bill
Types of Support

Types of Support

Phone Live Support
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Popular Alternatives

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In case you are still having doubts about which product will work best in your case it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular every software is and how wide is its online presence.For instance, if you analyze bpm'online studio LinkedIn account you’ll see that they are followed by 86 users. In case of Zapier the amount of followers on their LinkedIn page is 3803.