Compare Skyward CRM vs. bpm'online CRM

Selecting the most appropriate CRM Software for your company is difficult with a lot of functions, options, and terms to take note of. But, using our website will allow you to simplify the selection steps by getting all main products in a single location. For example, you can compare bpm'online CRM and Skyward CRM for their tools and overall scores, namely, 9.3 and 8.0, respectively. Furthermore, you can compare which software has better general user satisfaction rating: 100% (bpm'online CRM) and 99% (Skyward CRM) to determine which software is the better option for your company. Don’t just buy the software with the lowest price, but the service that gives the best value for your money. Users who are pressed for time or need a CRM Software suggestion from our team may want to take a look at these top choices for this year: HubSpot CRM, Pipedrive, Freshdesk.
Software

Skyward CRM

VS

bpm'online CRM

VS

Skyward CRM screenshot bpm'online CRM screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

100% ?

Price

Price

by quote

$25

Pricing Type

Pricing Type

Quote-based Monthly payment | One-time payment | Annual Subscription | Quote-based
Complete Review

Complete Review

Product Info

Product Info

A customer relationship management platform specifically developed and aimed toward small businesses and medium-sized enterprises.
Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations.
Easy Links
Languages

Languages

English English
Popular Clients

Popular Clients

Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Contact Address

Contact Address

21 Surrey Drive Old Bridge, NJ 08857 280 Summer St., 6th Floor,
Boston, MA 02210
List of Features

List of Features

Skyward CRM FEATURES

  • Sales force automation
  • Territory management
  • Partner management
  • Sales forecasting
  • Sales performance management
  • Reports and dashboard

bpm'online CRM FEATURES

  • Customer Data Management integrated with Twitter, Facebook, and LinkedIn
  • Lead Management with export function (MS Excel, website, other sources)
  • Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
  • Sales Management for opportunity, quota, pipeline, projections, and forecasts
  • Document Management compatible with MS Word
  • Knowledge Management online library
  • Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
  • Analytics with real-time diagrams, customizable reports, and dashboards
  • Administrative Tools with wizards to manage lookups, data fields, and processes without programming
  • bpm’online CRM mobile apps for iOS and Android devices
Email Address

Email Address

info@skywardtechno.com info@bpmonline.com
Pricing Page

Pricing Page

Learn more about Skyward CRM pricing Learn more about bpm'online CRM pricing
Types of Support

Types of Support

Phone
Ticket
Phone Live Support
Ticket Training
Supported Integrations

Supported Integrations

According to their official website Skyward CRM offers integrations with various business systems and applications.

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customizations and integrations required for your business. The company has an extensive experience of integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

You can work with your email in the CRM system or operate the CRM system from your email. Bpm’online is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window into bpm’online. Use SmartCloud Connect to work with opportunities, activities, leads, contacts and accounts without logging into bpm’online.

Bpm’online allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social media. Enriching system’s data is realized through pre-built social media integration (Twitter or Facebook). The system can be integrated with various online communities, forums, etc. with open APIs.

By virtue of integration with the social listening tools the system allows to keep abreast of customers social media activities and their opinion, analyze and manage company reputation.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS.

Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available in bpm’online.

Client Types

Client Types

Small Business | Medium Business Large Enterprises | Medium Business
Phone No.

Phone No.

+1-7327625827 +1 617 765 7997
Pricing Info

Pricing Info

Contact Skyward CRM and request a quote. You can also check out the software via their free trial option.

Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as crucial as useful features and customer support responsiveness are pricing plans provided by bpm'online CRM and Skyward CRM. Even though cost should not be the sole aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your company grows. Make sure you don’t select packages that include complex features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with bpm'online CRM and Skyward CRM.