|Quote-based||Monthly payment | One-time payment | Annual Subscription | Quote-based|
A customer relationship management platform specifically developed and aimed toward small businesses and medium-sized enterprises.
Bpm’online CRM is the most agile CRM platform for midsize and large enterprises to accelerate sales, marketing, service and operations.
|Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava|
|21 Surrey Drive Old Bridge, NJ 08857|| 280 Summer St., 6th Floor,|
Boston, MA 02210
|List of Features|
List of Features
|Learn more about Skyward CRM pricing||Learn more about bpm'online CRM pricing|
|Types of Support|
Types of Support
According to their official website Skyward CRM offers integrations with various business systems and applications.
The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customizations and integrations required for your business. The company has an extensive experience of integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.
Bpm’online offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.
You can work with your email in the CRM system or operate the CRM system from your email. Bpm’online is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window into bpm’online. Use SmartCloud Connect to work with opportunities, activities, leads, contacts and accounts without logging into bpm’online.
Bpm’online allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social media. Enriching system’s data is realized through pre-built social media integration (Twitter or Facebook). The system can be integrated with various online communities, forums, etc. with open APIs.
By virtue of integration with the social listening tools the system allows to keep abreast of customers social media activities and their opinion, analyze and manage company reputation.
Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.
Bpm’online offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS.
Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available in bpm’online.
|Small Business | Medium Business||Large Enterprises | Medium Business|
|+1-7327625827||+1 617 765 7997|
Contact Skyward CRM and request a quote. You can also check out the software via their free trial option.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Commerce Package – $30/user/month (cloud)
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Pricing for Marketing Module
Active Contact Package
Pricing for Service Module
Customer Center Package
Service Enterprise Package
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Almost as crucial as useful features and customer support responsiveness are pricing plans provided by bpm'online CRM and Skyward CRM. Even though cost should not be the sole aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your company grows. Make sure you don’t select packages that include complex features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with bpm'online CRM and Skyward CRM.