What is better bpm'online CRM or DigitalCRM? There are many CRM Software products out there these days. The ideal way to find out which app fits your needs best is to check them side by side. For instance, here you can examine bpm'online CRM and DigitalCRM for their overall score (9.3 vs. 5.5, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
It’s also possible to review their functions and pricing conditions and other valuable information below. When matching products be sure to examine their corresponding functions and mark their disparities to obtain a clearer picture of both deals. Similarly, bear in mind to assess non-core factors like security, backup, usability, and helpdesk support.
People who are pressed for time or could use a CRM Software recommendation from our experts may want to investigate these top choices for the current year: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
DigitalCRM integrates with the following business systems and applications:
Google Apps
WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Digitalcrm.com is an online CRM Software which automates the process of Lead Management, Sales Pipeline, Marketing and presents insightful analytics and reports in CRM Dashboard.
It may not always be sufficient to just compare bpm'online CRM and DigitalCRM against one another. Although specific features, pricing and customer reviews are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by each product. Very often a less popular solution may turn out to be a good choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which shows that in spite of smaller market presence it’s a worthy rival to the services that rule the market.
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