What is better BotPenguin or Rheobot? The perfect Customer Support Software is a service that can address your company’s unique needs. You can identify which option works best for your company if you assess different products before you decide which one is the best.
For instance, BotPenguin and Rheobot are scored at 8.6 and 8.0, respectively, for general quality and performance. Similarly, BotPenguin and Rheobot have a user satisfaction rating of 96% and 94%, respectively, which reveals the general satisfaction they get from customers. Even better, talk to an existing user of the software and solicit their comments concerning the software in question.
As of now, the leading services in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
If you compare various Customer Support Software solutions you shouldn’t just study their features list and provided pricing plans. Keep in mind the product should be meeting your standards and business so the more flexible their offer the better. Check what OSes are supported by BotPenguin and Rheobot and be certain you will get mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, as this could be a critical factor for many companies.
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