Atera
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-based IT service management
- Native Android and iOS apps
- ITIL aligned
- Incident tracking and management
- Email-to-tickets
- Task scheduling
- Timesheet tracking
- SLA management
- User feedback and surveys
- Email notifications
- Problem management
- Root-cause analysis
- Ticket grouping
- Problem tracking
- Approvals management
- Change management
- Risk mitigation
- Change planning and tracking
- Rollout and rollback specification
- Asset management
- Configuration Management Database
- Auto discovery
- Active Directory
- Hardware and software inventory
- Vendor and contract management
- PO management
- Asset lifecycle management
- Service catalog
- Dashboard and reporting
- Customizable dashboard widgets
- Advanced search
- Data export
- Self-service portal and knowledge base
- Configuration and tools
Pricing Info
Pricing Info
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Essential: $19/agent/month, assets @ 20 cents/asset/month
- Dashboard
- CMDB
- Agentless Asset Discovery
- Incident Management
- Self Service Portal
- Knowledge Base
- Unlimited End Users
- Role-Based Security
- Reporting
- SSL/TLS Security
Professional: $29/agent/month, , assets @ 20 cents/asset/month
- Essential features plus
- Service Catalog
- SLA Management
- Automatic Ticket Routing
- Remote Tools
- Mobile Apps
Enterprise: By quote, assets @ 20 cents/asset/month
- Professional features plus
- Problem Management
- Change Management
- Purchase Management
- Contract Management
- Vendor Management
- Ticket Survey
- Software Deployment
- API Access
Integrations
Integrations
BOSSDesk integrates with the following business systems and applications:
- BOSSDesk API
- Bomgar
- Dell Warranty Check
- HP warranty check
- TeamViewer
- Password Reset
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google fiber. Hooters, Delta Dental
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure
Company Email
sales@boss-solutions.com
Contact No.
Company's Address
BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092
BOSSDesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
info@atera.com
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
Atera Comparisons
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When you choose a app that you are sure will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. Quite frequently individual experience with the service may change, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate impression of how actual users of BOSSDesk and Atera rate their experience with the app. Our system is built around detailed analysis of product mentions on other sites, social media and blogs, so you are going to get a full and credible landscape of what other users think about every solution. In this example BOSSDesk got a total satisfaction rating at N/A% while for Atera 100% of people express they had an enjoyable experience with it.
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