What is better Bluefish.ai or LiveAgent? It’s a good idea to use our scoring system to help you get a general idea which CRM Software product is will work better for your company. For overall product quality, Bluefish.ai earned 8.0 points, while LiveAgent received 9.4 points. At the same time, for user satisfaction, Bluefish.ai scored 99%, while LiveAgent scored 99%.
Details about their unique elements, tools, supported platforms, customer support, and more are available below to help you get a more accurate assessment. Remember to get only the functions that you need so as not to waste money for functions which are redundant.
Our team put a lot of effort to review all popular Customer Service Software services that you can find on the market, but among them these three deserved our special attention: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Bluefish.ai integrates with any system with an open AI. It also connects with these platforms:
Facebook Messenger
WhatsApp
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kobelco, American Leather, Freshbenies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bluefish.ai is a chatbot framework for business owners to utilize NLU-powered digital assistants to create fruitful conversations with customers, employees, and partners.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
You shouldn’t expect exclusively a broad set of features and scalable pricing plans from a well-known CRM Software. Almost as essential as key features is a quality customer support. You want to guarantee that if you have any questions about Bluefish.ai or LiveAgent, or you struggle with some problems, or perhaps you’ll need to ask for a specific revision or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy individual training or at least a knowledge base you can use.
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