Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced Threat Defense
- Webcam Protection
- Anti-Phishing
- Anti-fraud
- Safe Files
- Secure Browsing
- Rescue Mode
- Bitdefender Autopilot™
- Bitdefender Photon™
- Global Protective Network
- Game, Movie and Work Modes
- Battery Mode
- Worry-free and fast online Bank and shop
- Parental Advisor
- Privacy Firewall
- Social Network Protection
- Password Manager
- File Shredder
- Quick Risk Checker
Pricing Info
Pricing Info
Bitdefender offers the following SMB and enterprise pricing for Bitdefender solutions that users can choose from. Give the details a look, and select the best plan for your business.
- Bitdefender BOX 2 = $249.99 /unlimited number of connected devices for 1 year
- Bitdefender Total Security 2018 = $89.99 /up to 5 devices for 1 year
- Bitdefender Family Pack 2018 = $119.99/ unlimited devices for 1 year
- Bitdefender Internet Security 2018 = $79.99 /up to 3 devices for 1 year
- Bitdefender Anti-virus Plus 2018 = $59.99 /up to 3 devices for 1 year
- Bitdefender Anti-virus for Mac = $59.99 /up to 3 devices for 1 year
- Bitdefender Mobile Security = $14.99 /1 account; for 1 year
- Bitdefender Install & Setup = $39.99 /per intervention
- Bitdefender PC Optimizer = $59.99 /per intervention
- Bitdefender System Repair = $79.99 /per intervention
- Bitdefender Virus & Spyware Removal = $99.99 /per intervention
Integrations
Integrations
Bitdefender integrates with the following business systems and applications.
- ConnectWise
- Gravity Zone
- Kaseya
- Lab Tech
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Clay County Schools District , Saint Francis Healthcare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cybersecurity and anti-virus provider that offers comprehensive solutions to protect devices in homes, small businesses, and enterprises from online dangers.
Company Email
sales@bitdefender.com
Contact No.
Company's Address
Bitdefender, LLC
PO Box 667588
Pompano Beach, Fl 33066
USA
Bitdefender Comparisons
Popular Bitdefender Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
It may not always be sufficient to simply compare Bitdefender and Freshservice with one another. Even though specific features, pricing and user comments are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards claimed by each product. Very often a less known product may turn out to be an excellent choice that was distinguished with industry awards such as our Supreme Software Award which proves that regardless of limited market presence it’s a worthy rival to the apps that dominate the market.
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