What is better Birdeye or NobelBiz OMNI+? When looking for the right Customer Support Software for your business our recommendation is that you assess the features, costs, as well as other critical data concerning the product and vendor. Here, you are able to see the similarities and discrepancies between Birdeye (overall score at 9.0 and user satisfaction at 97%) and NobelBiz OMNI+ (overall score at 8.0 and user satisfaction at 100%).
You may also check out their particulars elements, like services, plans, rates, conditions, etc. Similarly, analyze the terms closely for information on hidden fees, such as, installation, separate helpdesk support, upgrade fees, disk space fees, and others.
Our experts made sure to prepare reviews of all popular Reputation Management Software products that you can find out there, but among them these three deserved our special attention: Hootsuite, Yotpo, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
NobelBiz offers personalized pricing tailored to your unique business needs and goals. Our pricing plans are custom-designed, considering your specific requirements, team dynamics, and operational demands, ensuring a cost-effective solution that aligns with your contact center’s unique profile.
Both Birdeye and NobelBiz OMNI+ were reviewed by a team of independent B2B experts who conducted a full examination of all key aspects of every solution. Their total rating was calculated by means of unique SmartScore model which calculates an individual partial score to every element such as: main features, client support, mobile device support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only thing essential to a company so we make sure we pay attention to all facets of a software before coming up with its final rating.
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