What is better Birdeye or MaritzCX? If you’re getting a tough time deciding on the best Customer Experience Management Software product for your company, it’s a good idea to compare and contrast the available software and find out which solution offers more benefits. For example, here you can review Birdeye (overall score: 9.0; user rating: 97%) vs. MaritzCX (overall score: 8.5; user rating: 97%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the likelihood of obtaining the right product for your company. Look closely at other factors of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
Right now, the most popular products in our Reputation Management Software category are: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Almost as important as functionalities and user support level are pricing options given by Birdeye and MaritzCX. Although price should not be a deciding aspect it’s definitely a significant thing to think about. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up every time your team grows. Be sure that you don’t choose packages that include additional features that you won’t find useful and always try to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with Birdeye and MaritzCX.
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