What is better Birdeye or GuideMe? Various firms want different types of Customer Experience Management Software. To understand well which service suits you, think of assessing various options feature by feature an taking into consideration their terms and pricing. Likewise, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Birdeye (9.0) vs. GuideMe (6.9) for all round quality and performance; Birdeye (97%) vs. GuideMe (100%) for user satisfaction rating. Analyze their high and weaker points and find out which software is a better choice for your company. An effective, simple way is to list the advantages and disadvantages of both services side by side and check which app has more benefits.
In case you you want to quickly decide on the top Reputation Management Software according to our experts we advise you examine these solutions: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
If you compare various Customer Experience Management Software products you shouldn’t just explore their features list and provided pricing plans. Consider that the solution must be meeting your work processes and team so the more flexible their offer the better. Explore which systems are supported by Birdeye and GuideMe and be certain you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, as this may be a critical factor for many businesses.
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