Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Auditing and Discovery
- Compliance and Data Loss Prevention
- User and Directory Management
- Monitoring, Alerting, and Insights
- Fully Customizable Reporting Engine
- Customer Support and Success Services
Pricing Info
Pricing Info
Prices given below are billed annually. Minimum pricing applies. Enterprise customers with more than 5,000 users can request a custom quote as volume discounts are offered.
BetterCloud One Plan – $3 a month (per user)
Comprehensive management for one SaaS application
- Support via email, chat, and ticketing
- Centralized application action engine
- Complete BetterCloud audit logs
- Customizable policy triggers
- Automatic custom policy implementation workflows
- Customer Success Onboarding
- Integrated picture of files, groups, and users
BetterCloud Core Plan – $6 a month (per user)
Administration of many IT-approved SaaS applications
Includes all features of BetterCloud One plan, plus:
- Advanced conditioning on policy triggers
- Core Implementation Program
- Multiple system automatic policy implementation
- Offboarding and onboarding policies across multiple applications
- Custom admin functions by data type or application
- Dedicated Customer Success Manager
- Multi and single-off action across many applications
- Unlimited SaaS connectors
BetterCloud Enterprise Plan – $10 a month (per user)
Supplementary personalization and data objects for composite enterprises
Includes all features of BetterCloud Core plan, plus:
- Automated policy enforcement workflows on user activity
- Blindspot and policy consultation
- Superior access to restricted previews
- Corporate application program
- Enterprise DLP tool
- Activity custom policy triggers in software event logs
- Library of recorded trainings
- Multiple instances of SaaS connectors
- Integrated event logs over SaaS linkages
Integrations
Integrations
BetterCloud supports integration with the following business systems and applications:
- Customer Thermometer
- Google Apps for Work
- Google Drive
- Google Apps Reseller
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BuzzFeed, Relay Foods, Stumptown, FleetPride
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BetterCloud offers businesses with cloud office platforms with automated management, critical insights, and intuitive data security.
Company Email
info@bettercloud.com
Contact No.
Company's Address
330 7th Avenue
14th Floor
New York, NY 10001
BetterCloud Comparisons
Popular BetterCloud Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In case you continue having second thoughts about which service will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular every app is and how wide is its online presence. For instance, in case of Facebook BetterCloud has 333 likes on their official profile while Freshservice profile is liked by 7557 users.
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