What is better Banckle Live Chat or IdeaScale? With a wide range of functionalities, pricing, conditions, and more to check, finding the right Customer Support Software for your business is hard. However by using our system, you can easily match the functions of Banckle Live Chat and IdeaScale as well as their general SmartScore, respectively as: 6.5 and 7.8 for overall score and 94% and 97% for user satisfaction.
You can also assess them feature by feature and see which software is a more effective fit for your business. Remember to use a free trial first before getting a plan to experience how the program performs in practical situations.
At the moment, the best solutions in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
In case you continue having doubts about which app will perform best for your business it might be a good idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how wide is its online presence. For example Banckle Live Chat Twitter account has currently 377 followers. At the same time IdeaScale Twitter is followed by 4077 people.
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