What is better Banckle Live Chat or DiamanteDesk? If you’re experiencing a difficult time deciding on the best Customer Support Software product for your company, try to compare the available software and find out which one offers more benefits. In particular, here you can assess Banckle Live Chat (overall score: 6.5; user rating: 94%) vs. DiamanteDesk (overall score: 8.0; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly increase the chances of obtaining the best product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing plans.
We realize that not all companies have enough time to try out a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
When you choose a app that you are sure will work best for your business you shouldn’t only pay attention to what professionals have to say about it. In many cases individual experience with the software may change, depending on specific goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every app to give you an immediate overview of how actual users of Banckle Live Chat and DiamanteDesk rate their contact with the solution. Our system is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you will receive a comprehensive and credible landscape of what other clients think about each product. In this example Banckle Live Chat has a total satisfaction rating at 94% while for DiamanteDesk N/A% of users express they had a positive experience with it.
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