Balto
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Objection Handling
- Pain and Interest Signals
- Soft Skills
- Automatic De-escalation
- Instant Knowledgebase Information Access
- 100% AI Call Monitoring
- Conversation Milestones and Alerts
- Threat or Combative Language Detection
- False Statement Detection
- Disclaimer Monitoring
- Script Deviation Monitoring
Pricing Info
Pricing Info
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
Balto integrates with the following business systems and applications:
- Five9
- Livevox
- TCN
- RingCentral
- Avaya
- NICE inContact
- Outreach
- Hubspot
- Zultys
- 3CX
- Vocalcom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CaCI, Tate and Kirlin, Midwest Recovery
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Balto is a call center management suite powered by artificial intelligence to improve call results and leverage customer support quality.
Company Email
sales@baltosoftware.com
Contact No.
Company's Address
Balto Software Inc.
911 Washington Ave #713
St. Louis, MO 63101
United States
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Click to Dial
- Contact Journey
- Conversation Journey
- Incoming Call Notification
- Recording Playback
- Customer Weather Information
- Omni-Channel Hub
- Create Notes
- Customer Tagging
Pricing Info
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AskOsca, RamsayMedia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Company Email
info@zailab.com
Contact No.
Company's Address
10th Floor, Portside,
4 Bree St, Foreshore, Cape Town, 8001,
South Africa
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Both Balto and Zailab were tested by a group of independent B2B experts who prepared a full analysis of all key aspects of each service. Their final score was prepared with unique SmartScore model that calculates a separate partial score to each factor including: main functionalities, client support, mobile device support, security, client satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only factor essential to a company so we make an effort to pay attention to all sides of a solution prior to calculating its final score.
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