Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Support for SSH, RDP, HTTP(s), Citrix ICA, Telnet, TN3270/TN5250, VNC, X11 and VMware View protocols
- Control protocol specific channels
- Audit SCP, SFTP and HTTP(s) based file transfers
- Detailed access control based on time and user group policies
- Gateway authentication
- Integration with authentication databases and multifactor authentication backends
- User-mapping policies
- Password vaulting
- Server-side auto-login
- “4 eyes” authorization
- Complete documentation about ALL remote system accesses
- Tamper-proof audit trails
- Movie-like playback of recorded sessions
- Fast, free-text search in sessions
- Custom activity and compliance reports
- Real-time alert and blocking
- Easy to use GUI
- Flexible network configuration
- Fast deployment (3-5 days) and low OPEX
- High Availability option
- Robust hardware configurations
- VMware & MS Hyper-V virtual appliance option
- Deployment in Microsoft Azure cloud
Pricing Info
Pricing Info
Contact Balabit for enterprise pricing information and other product details on Shell Control Box. You can also submit a request for a free trial to see if the software is a perfect fit for your business.
Integrations
Integrations
Balabit integrates with the following business systems and applications:
- Microsoft
- MySQL
- RedHat
- Citrix
- Novell
- Lieberman Software
- Oracle
- Thycotic
- PROFELiS
- MAPR
- Omada
- SailPoint
- HortonWorks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bosch, Afiducia, Solvinity
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Shell Control Box is a user monitoring appliance that controls privileged access to remote IT systems, records activities in searchable audit trails, and prevents malicious actions.
Company Email
info@balabit.com
Contact No.
Company's Address
5 Penn Plaza, 19th Floor
NYC, NY 10001
USA
Balabit Shell Control Box Comparisons
Popular Balabit Shell Control Box Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
The services examined on this page are merely a sliver of our entire IT Management Software category and you should remember that there could be more desirable services out there. If you want to make sure you make the wisest choice for your business we strongly urge you to compare more solutions first. It may also be a good idea to study our top 10 IT Management Software list to learn which products are at the moment the highest-ranking ones and leaders in the market.
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