Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Create forms on the fly without coding.
- Automatic creation of database tables along with implicit or explicit relationships.
- Provision to track changes made to data and maintain effective audit trial.
- Manage data flow by just mapping forms without the need to write code.
- Forms are published with options to list data entered in forms in a tabular format that can be filtered on various criteria. The list can be printed, exported to XL. The list will be able to manage large volumes of data.
- Provision to search for transactional data on any field in the form or transaction.
- Inbuilt report writers, PDF designer and integration with MS Word for creating free-form reports (Iview) is part of the platform.
- Define roles and users along with access control.
- The apps developed can be used as a desktop application or as a web application.
- The apps developed in a development instance can be published to cloud platform with ease.
- Export data from any form/reports from the app to an XL or a CSV file or a user-defined file format.
- Exchange data with other apps in an asynchronous mode or through web services.
- A complete control on the CSS and presentation layer of the app.
- The data structures are open and can be used by any other app with sufficient rights.
- The app developed can be made available in multiple languages.
- The platform can be integrated with the email servers, SMS gateway, payment gateway and a standard content management system.
Pricing Info
Pricing Info
Axpert’s SMB and enterprise pricing information is available only upon request. Contact Agile Labs for more product details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bangalore Metro Rail, Karnataka State Beverages
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An Agile application development platform designed to simplify the process of developing applications for both corporate environment use and government agencies.
Company Email
marketing@agile-labs.com
Contact No.
Company's Address
Pixel Park A - FLoor 1
PESIT South Campus
Electronics City P.O
Bangalore - 560 100
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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All the data, facts and opinions that we shared in this analysis were taken from official vendor websites, promotional resources available online, actual experience from real users as well as our own everyday use of each software by a professional reviewer. We put a lot of effort to extensively study each service, therefore we not only examine it internally, but we also match our observations with views of other users from the B2B community.
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