Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Create forms on the fly without coding.
- Automatic creation of database tables along with implicit or explicit relationships.
- Provision to track changes made to data and maintain effective audit trial.
- Manage data flow by just mapping forms without the need to write code.
- Forms are published with options to list data entered in forms in a tabular format that can be filtered on various criteria. The list can be printed, exported to XL. The list will be able to manage large volumes of data.
- Provision to search for transactional data on any field in the form or transaction.
- Inbuilt report writers, PDF designer and integration with MS Word for creating free-form reports (Iview) is part of the platform.
- Define roles and users along with access control.
- The apps developed can be used as a desktop application or as a web application.
- The apps developed in a development instance can be published to cloud platform with ease.
- Export data from any form/reports from the app to an XL or a CSV file or a user-defined file format.
- Exchange data with other apps in an asynchronous mode or through web services.
- A complete control on the CSS and presentation layer of the app.
- The data structures are open and can be used by any other app with sufficient rights.
- The app developed can be made available in multiple languages.
- The platform can be integrated with the email servers, SMS gateway, payment gateway and a standard content management system.
Pricing Info
Pricing Info
Axpert’s SMB and enterprise pricing information is available only upon request. Contact Agile Labs for more product details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bangalore Metro Rail, Karnataka State Beverages
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An Agile application development platform designed to simplify the process of developing applications for both corporate environment use and government agencies.
Company Email
marketing@agile-labs.com
Contact No.
Company's Address
Pixel Park A - FLoor 1
PESIT South Campus
Electronics City P.O
Bangalore - 560 100
India
Axpert Comparisons
Popular Axpert Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as important as features and customer support responsiveness are pricing options provided by Axpert and Freshservice. While cost should not be the only aspect it’s without a doubt a key thing to consider. You should look for a flexible pricing package that can be adjusted to your company size and effortlessly scaled up every time your company grows. You should be certain you don’t choose pricing plans that have complex features that you won’t use and always make an effort to contact with the vendor directly as big companies can usually count on discounts. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to spend any money and offers a solid overview of what it feels like to work with Axpert and Freshservice.
Page last modified