What is better Avoxi or CloudTalk? The perfect Communications Software is a program that can handle your company’s unique needs. You can identify which choice is best suited for your enterprise if you examine different products before you decide which one is the best.
For instance, Avoxi and CloudTalk are scored at 7.5 and 8.5, respectively, for all round quality and performance. Similarly, Avoxi and CloudTalk have a user satisfaction rating of N/A% and 100%, respectively, which shows the general response they get from customers. Better yet, get in touch with an existing user of the software and ask for their opinion about the application in question.
We are aware that not all people have enough time to examine a large number of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
A cloud communications provider focused on meeting the international calling needs of call centers, and global enterprises looking to project a local presence.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Almost as crucial as functionalities and client support level are pricing options provided by Avoxi and CloudTalk. While cost should not be the sole factor it’s surely a key thing to think about. You should look for a flexible pricing plan that can be matched with your business size and painlessly scaled up when your team expands. Be sure that you don’t pick pricing plans that include complex functionalities that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also try out a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it feels like to work with Avoxi and CloudTalk.
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