AVOXI Genius
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Voice
- Superior Call Quality
- Bring Your Own Carrier
- Unlimited Concurrent Calls
- Inbound & Outbound Calling
- International Numbers
Intelligent Routing
- Interactive Voice Response (IVR)
- Standard Call Controls
- Voicemail Transcription
- Call Conferencing (Three-Way)
- Call Blocking
- Agent-to-Agent Calling
- CRM Data Dips
- Callbar
- Call Controls
- Warm Transfer
- Automatic Call Distributor (ACD)
- Forward to Phone
- Ring Groups
- Call Queues
- Time-Based Routing
- Personalized Greetings
- Skills-Based Routing
Reporting & Analytics
- Customizable Reporting Thresholds (SLA)
- Customized Agent Dashboard
- Customized Daily Reporting
- Desktop Notifications
- Email Notifications
- Wallboards
- IVR Reporting
- Live Reporting
- Historical Reporting
Quality Management
- Call Scoring
- Call Barge
- PCI Compliant Call Recording Controls
- Call Recording
- Call Dispositions and Notes
- Call Monitoring
- Call Whisper
Agent Productivity
- Click-to-Call
- Screen Pops
Customer Support
- Onboarding Coach
- Knowledge Base
- Email Support
- 24/7 Phone Support
Pricing Info
Pricing Info
AVOXI Genius offers two subscription plans.
Genius Contact – $25 per user (Perfect for small and growing teams)
- Interactive Voice Response (IVR)
- Call Controls
- Automatic Call Distributor (ACD)
- Inbound & Outbound Calling
- 24/7 Phone Support
- Superior Call Quality
- Customized Reporting
- Unlimited Concurrent Calls
- Quality Management
- Advanced Reporting
Genius Enterprise – $50 per user (beta)
- All Genius Contact features
- Bring Your Own Carrier
- Salesforce Integration
- CRM Data Dips
- Screen Pops
Integrations
Integrations
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
- Salesforce
- Microsoft Dynamics
- Zoho CRM
- CRM solutions
- Two-Way Data Synchronization
- APIs and SDKs
- Reporting API
- Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Company Email
Contact No.
Company's Address
AVOXI
1000 Circle 75 Pkwy
Suite 500
Atlanta, GA 30339
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboard
- Notifications
- Collaborations
- Configure the connection to your Phone System
- Create Call Flows
- Campaigns
- Reports
- Account Details
- User Management
- My Profile
- Notifications
- Campaign Defaults
- Plans and Billing
- Holiday Groups
- Contact Lists
- Black Lists Management
- API Keys
Pricing Info
SIP Caller offers free, SMB, and enterprise pricing packages. Review the specifics and determine the most suitable plan for your business.
Free – $0
-
2 Max simultaneous calls
-
100 calls per day
-
1 Phone system
-
Standard TTS voices
-
Standard call flows (templates)
-
Static campaigns
-
Answering machine detection
-
Reports
-
Email notifications
Essentials – $49/month
-
Everything in Free+
-
4 Max simultaneous calls
-
Unlimited calls
-
1 Phone system
-
Premium TTS voices
-
Add numbers from CSV file
-
Support
Professional – $89/month
-
Everything in Essentials+
-
3 Phone systems
-
Custom call flows (designer)
-
Dynamic campaigns
-
Reusable contact lists
-
Variable messages
-
Multiple users
Enterprise – $149/month
-
Everything in Professional+
-
5 Phone systems
-
Extra TTS characters
-
Predictive dialer
-
Custom integrations (extra cost)
Integrations
- 3CX Phone System
- FreePBX
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SIP Caller is a software solution designed for call centers, providing advanced communication capabilities through session initiation protocol (SIP) technology.
Company Email
Company's Address
SIP Caller
651 N Broad St, Suite 201, Middletown, Delaware 19709
USA
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Almost as essential as functionalities and client support quality are pricing options made available by AVOXI Genius and SIP Caller. While price should not be a deciding element it’s surely a key thing to consider. You should expect a flexible pricing package that can be matched with your business size and effortlessly scaled up every time your company grows. Make sure you don’t choose plans that have additional features that you won’t use and always make an effort to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also check out a free trial or demo of every product to spend at least some time working with it. It’s a useful experience that doesn’t need you to invest any money and gives you a solid overview of what it’s like to work with AVOXI Genius and SIP Caller.
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