What is better AVOXI Genius or Pointel Dynamic Contact Center Manager? There are numerous Customer Support Software products available for businesses right now. The ideal way to find out which service fits your needs best is to evaluate them side by side. For example, here you can compare AVOXI Genius and Pointel Dynamic Contact Center Manager for their overall score (9.0 vs. 8.0, respectively) or their user satisfaction rating (97% vs. N/A%, respectively).
You can also compare their capabilities and pricing conditions as well as other helpful information below. When matching products be sure to check their similar advantages and mark their differences to get a clearer picture of both deals. What is more remember to assess secondary features such as security, backup, usability, and customer service.
In the event you need to quickly decide on the more reliable Call Center Software according to our review team we advise you take a look at these services: JustCall, Freshdesk Contact Center, Zendesk.
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
Salesforce
Microsoft Dynamics
Zoho CRM
CRM solutions
Two-Way Data Synchronization
APIs and SDKs
Reporting API
Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Popular Pointel Dynamic Contact Center Manager Alternatives
Product Name
Score
In case you are still having doubts about which service will be best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular each product is and how big is its online presence. For example AVOXI Genius Twitter account has currently 4332 followers. At the same time Pointel Dynamic Contact Center Manager Twitter is followed by 275 users.
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