AVOXI Genius
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Voice
- Superior Call Quality
- Bring Your Own Carrier
- Unlimited Concurrent Calls
- Inbound & Outbound Calling
- International Numbers
Intelligent Routing
- Interactive Voice Response (IVR)
- Standard Call Controls
- Voicemail Transcription
- Call Conferencing (Three-Way)
- Call Blocking
- Agent-to-Agent Calling
- CRM Data Dips
- Callbar
- Call Controls
- Warm Transfer
- Automatic Call Distributor (ACD)
- Forward to Phone
- Ring Groups
- Call Queues
- Time-Based Routing
- Personalized Greetings
- Skills-Based Routing
Reporting & Analytics
- Customizable Reporting Thresholds (SLA)
- Customized Agent Dashboard
- Customized Daily Reporting
- Desktop Notifications
- Email Notifications
- Wallboards
- IVR Reporting
- Live Reporting
- Historical Reporting
Quality Management
- Call Scoring
- Call Barge
- PCI Compliant Call Recording Controls
- Call Recording
- Call Dispositions and Notes
- Call Monitoring
- Call Whisper
Agent Productivity
- Click-to-Call
- Screen Pops
Customer Support
- Onboarding Coach
- Knowledge Base
- Email Support
- 24/7 Phone Support
Pricing Info
Pricing Info
AVOXI Genius offers two subscription plans.
Genius Contact – $25 per user (Perfect for small and growing teams)
- Interactive Voice Response (IVR)
- Call Controls
- Automatic Call Distributor (ACD)
- Inbound & Outbound Calling
- 24/7 Phone Support
- Superior Call Quality
- Customized Reporting
- Unlimited Concurrent Calls
- Quality Management
- Advanced Reporting
Genius Enterprise – $50 per user (beta)
- All Genius Contact features
- Bring Your Own Carrier
- Salesforce Integration
- CRM Data Dips
- Screen Pops
Integrations
Integrations
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
- Salesforce
- Microsoft Dynamics
- Zoho CRM
- CRM solutions
- Two-Way Data Synchronization
- APIs and SDKs
- Reporting API
- Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Company Email
Contact No.
Company's Address
AVOXI
1000 Circle 75 Pkwy
Suite 500
Atlanta, GA 30339
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dedicated US or CA Phone Number
- SMS and Calling
- Shared Phone Numbers
- Real-Time Fax
- Fax Encryption for Compliance
- Distributed Workforce Support
- Toll-Free Calling
Pricing Info
Cloudli offers a wide range of enterprise pricing plans for the different services and apps it provides.
TalkNText Start Up – $20/month
- Unlimited US and Canada calling
- 500 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
TalkNText Small Business – $36/month
- Unlimited US and Canada calling
- 1,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
TalkNText Enterprise – $90/month
- Unlimited US and Canada calling
- 5,000 Business Text messages
- Unlimited team messaging
- One dedicated local business phone number
- Ability to text-enable existing business landline phone number
- AI-powered Call Screener (free for a limited time)
- Core features like shared team phone numbers, text message auto-replies, smart call routing, IVR/auto-attendant, voicemail transcription and more
- Intuitive TalkNText app for iOS, Android, MacOS and Windows devices
- Option to add additional users for $9/month
- Enhanced Business Texting features: keywords and SMS broadcast
T.38 SIP Trunks – $8/month
- A T.38 SIP Trunk connection and fax number(s) for your fax server
- Low per-minute inbound/outbound rates
- Exceptional call completion results over the Internet
- Low international rates
- Fax numbers available for locations across Canada and the USA
- Optional encryption available
Fax Line (Basic) – $9.90/month
- 90 minutes inbound/outbound to USA and/or Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Fax Line (All-In) – $36/month
- Unlimited inbound minutes
- Unlimited outbound minutes to the USA and Canada
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Never Busy Fax Line (Basic) – $14.90/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- 90 inbound or outbound minutes to USA and/or Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- Low per-minute inbound/outbound additional usage rates
- Requires ATA (purchased separately)
Never Busy Fax Line (All-In) – $42/month
- Incoming faxes delivered via email, even when faxing out
- Automatic printing of inbound faxes when printer is available
- Unlimited inbound minutes
- Unlimited outbound minutes to USA and Canada
- 90 inbound pages at no charge
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
- 1 ATA (Analog Telephone Adapter)
- Low international rates
Virtual Fax Lite – $4/month
- 80 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
Virtual Fax – $8/month
- 200 inbound or outbound fax pages per month
- Faxing over email on your desktop or mobile device, or through the Cloudli portal
- PDF or TIFF email attachments that you can save, print, forward or delete
- Availability across the USA, Canada and internationally
- Low international rates
- 1 fax number (locations across the USA and Canada, or keep your existing fax number)
SIP Trunking Lite – $5/month
- Phone numbers at low rates
- Low per-minute inbound/outbound rates
- Optional encryption available
SIP Trunking All-In – $35/month
- Phone numbers at low rates
- Unlimited incoming calls
- Unlimited long distance calls to USA and Canada
- Optional encryption available
Home Phone Lite – $12.95/month
- Unlimited incoming calls
- 300 minutes of outgoing calls in Canada and the US
- One phone number
Home Phone All-In – $21.95/month
- Unlimited incoming calls
- Unlimited local and long-distance calls to Canada and the USA
- Two telephone numbers with a distinctive ringing option
Integrations
Cloudli products integrate seamlessly with various apps such as:
- RightFax
- Xerox
- Dialogic
- Cisco
- Microsoft Teams
- Mitel
- Avaya
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TD Bank, Gold’s Gym, Gov. Ontario
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloudli offers a stack of business communication solutions for phone systems, messaging, faxing, and more.
Company Email
Contact No.
Company's Address
Cloudli Communications Inc.,
Montreal, Quebec,
Canada
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When you select a service that you are sure will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. Quite frequently personal experience with the app may change, depending on specific preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick impression of how actual users of AVOXI Genius and Cloudli evaluate their experience with the service. Our system is based on detailed analysis of product mentions on other websites, social networks and blogs, so you will get a comprehensive and reliable landscape of what other clients think about every product. In this case AVOXI Genius got a total satisfaction rating at 97% while for Cloudli 96% of people claim they had a positive experience with it.
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