RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Business Manager
- SEO Master
- BleuPage Titanium
- Leads & Marketing
- E-commerce
- Sales CRM
- Infinite Business Management
- Averox Pluto
Pricing Info
Pricing Info
Averox SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ericsson, Cisco, Evolving Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Averox is full suite of business solutions that helps clients in optimizing their operations, extending their reach, and scaling their growth.
Company Email
info@averox.com
Contact No.
Company's Address
Averox Solutions Limited,
78, York Street, London, W1H 1DP,
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
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You don’t want only a wide range of useful tools and adjustable pricing plans from a credible CRM Software. Almost as essential as key features is a quality customer support. You want to ensure that in a situation where you have any questions about Averox or RingCentral Engage Digital, or you run into a problem, or perhaps you’ll want to ask for a specific revision or feature useful to your company you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. It’s also a major asset if you can benefit from personal training or at the very least a knowledge base you can use.
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