Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-Client Account
- Two-Factor Authentication
- Single Dashboard
- Branded Interface
- User Roles and Access Controls
- Automated Topology Mapping
- Map Search and Filter
- Automated Inventory
- Map Export
- Network Documentation
- Password Management
- IP Address Management
- Network Alerts and Notifications
- Rich Statistics
- Service Monitoring
- Live and Historic Performance Data
- Context-Based Data
- NetFlow Data and Analytics
- Network Evidence Troubleshooting
- Configuration Restore Function
- Data Debugging
- Configuration Analysis
- Configuration Management
- In-App Terminal
- Remote Browser
- Third-Party App Integrations
- Security and Compliance Monitoring
- Risk Assessment
- Shadow IT Detection
Pricing Info
Pricing Info
Auvik provides a free trial, but specific pricing details are not publicly available. Interested users can reach out to the vendor directly to request a demo and get a custom quote.
Integrations
Integrations
Auvik integrates with the following partner software and third-party applications:
- Autotask
- ConnectWise Manage
- Freshdesk
- ServiceNow
- ConnectWise Automate
- Continuum
- BrightGauge
- CloudRadial
- ITBoost
- IT Glue
- Liongard
- ScalePad
- GradientMSP
- Microsoft Teams
- Slack
- Meraki Cloud Controller
- Datto Cloud Controller
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Winxnet, ITque, Network Doctor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Auvik is a cloud-based network management platform that offers real-time visibility, automated monitoring, and seamless control of IT infrastructure.
Company Email
support@auvik.com
Contact No.
Company's Address
180 Columbia St. W., Suite 1C
Waterloo, ON N2L 3L3
Canada
Auvik Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
If you research various IT Management Software software you shouldn’t just analyze their list of features and offered pricing packages. Pay attention to the fact that the solution must be meeting your requirements and team so the more flexible their offer the better. Check which systems are supported by Auvik and Freshservice and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this might be a critical factor for many businesses.
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