What is better Atlassian Confluence or Inforobo? If you’re having a difficult time picking the right Customer Support Software product for your needs, try to compare the available software and determine which tool offers more advantages. For instance, here you can review Atlassian Confluence (overall score: 9.1; user rating: 98%) vs. Inforobo (overall score: 8.0; user rating: N/A%) for their overall performance.
You can also see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to evaluate their features will significantly boost the possibility of obtaining the right product for your company. Pay attention to other aspects of the software like intuitiveness, adaptability, scalability, and pricing plans.
We are aware that not all people have enough time to try out a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Collaboration Software category are: monday.com, Wrike, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
You shouldn’t count on simply a broad set of useful tools and scalable pricing plans from a well-known Customer Support Software. Almost as crucial as core features is a trustworthy customer support. You want to make sure that if you have any questions about Atlassian Confluence or Inforobo, or you face some problems, or perhaps you’ll need to request a specific revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can benefit from individual training or at the very least a knowledge base you can use.
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