What is better Atlassian Confluence or Banckle Live Chat? The ideal Customer Support Software is a program that can deal with your company’s unique demands. It’s easy to find which alternative works best for your industry if you examine a wider range of products before you decide which one is the best.
For instance, Atlassian Confluence and Banckle Live Chat are scored at 9.1 and 6.5, respectively, for total quality and performance. Similarly, Atlassian Confluence and Banckle Live Chat have a user satisfaction rating of 98% and 94%, respectively, which shows the general feedback they get from customers. Moreover, reach put to a current user of the software and ask for their comments regarding the application in question.
We did our best to review all popular Collaboration Software solutions available on the market, but among them these three caught our special attention: Wrike, Smartsheet, monday.com.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Real time translation of language depending on the location of the customer in real time to reduce communication barriers and make them feel supported to improve sales conversion
Live customer support using mobile iPhone, iPad and Android apps
Live chat solutions on top third-party platforms including such as WordPress, Joomla, Moodle, Drupal, Shopify, Magento, Blogger, Interspire Shoping Cart, among others
No limitation of using the web interface all the time
Visitor monitoring and tracking
Real-time Visitor Monitoring
Better monitoring of website traffic sources
Easy access of visitors’ demographical information
Banckle Live Chat allows you to pay every month, every year (with 10 percent off), or every two years (30 percent off). You can also get Banckle Live Chat along with its sister products for a total package which is up to 40 percent off.
For a 2-year term, you get 30% off the regular price:
Startup ($49/month): 60 Conversations
Startup Plus ($69/month): 100 Conversations
Business ($139/month): 210 Conversations
Small Enterprise ($349/month): 550 Conversations
Enterprise ($699/month): 1200 Conversations
Enterprise Plus ($11049/month): 2000 Conversations
The solutions examined on this page are only a small sample of our complete Customer Support Software category and you should take into account that there could be more desirable solutions out there. If you want to make sure you make the best possible choice for your company we strongly suggest that you test more apps first. It may also be a good idea to check out our top 10 Customer Support Software ranking to find out which products are at the moment the highest-rated ones and leaders in the market.
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