Atera
vsAtera
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
Atera Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email to case feature
- Geolocation tracking
- SMS notification
- Account management
- Comprehensive help desk
- Asset tracking
- Mobile Apps
- Customer management tools
- Reports
- Case scheduling and routing options
- Optional A/D customer login methods
- Remote control program launch
- Backend database support
- Customer surveys
- Calendar/Scheduler
- Complete invoicing and quote accounting system
- Graphical reservation systems of resources
- Auto escalating for support cases
Pricing Info
Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:
Free Edition @ $0
- 2 Tech licenses
- Unlimited customers
- Unlimited cases/tickets
- Does not timeout
- Full Web+Center suite
Small Business Edition @ $300 and up (one-time fee)
- 3techs, $300 + $100 annual support
- 4 techs, $675 + $100 annual support
- Everything in Free Edition
- 30% discount for education
Enterprise Edition @ $1500 and up (onetime fee)
- Everything in Small Business Edition
- 5 techs, $1500 +$200 annual support
- 6 techs, $2000 +$360 annual support
- 10 techs, $5000 +$1000 annual support
- 25 techs, $10000 +$2000 annual support
Cloud Hosted Edition @ $25/tech/month
- Everything in Free Edition
- 3 tech @ $75/month
- Unlimited techs @ $1000/month
- $75 setup fee
- 3-month minimum commitment
Integrations
Web+Center integrates with the following applications:
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Mateo County Community College District, Memorial Hospital Gardena, Ducks Unlimited
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations.
Company Email
Contact No.
Company's Address
Internet Software Sciences
13851 Fremont Pines Lane
Los Altos Hills, CA 94022
USA
Web+Center Comparisons
Popular Web+Center Alternatives
When you select a software that you believe will be an actual asset for your business you shouldn’t simply limit yourself to what reviewers have to say about it. Quite frequently individual experience with the software will vary, depending on your own goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick impression of how actual users of Atera and Web+Center rate their experience with the solution. Our system is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to get a comprehensive and reliable overview of what other clients think about each app. In this case Atera got a total satisfaction rating at 100% while for Web+Center 99% of people say they had an enjoyable experience with it.
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