What is better Atera or SherpaDesk? The perfect Customer Support Software is a solution that can address your company’s unique requirements. You can find which solution works really with your enterprise if you examine numerous products before you decide which one is the best.
As an example, Atera and SherpaDesk are scored at 9.0 and 7.5, respectively, for general quality and performance. Similarly, Atera and SherpaDesk have a user satisfaction rating of 100% and 100%, respectively, which shows the general response they get from customers. Better yet, talk to a current user of the software and solicit their comments regarding the application in question.
In case you you have to quickly locate the top IT Service Software according to our experts we advise you take a look at these services: Zendesk, Freshservice, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
In the event you continue having second thoughts about which app will work best for your company it may be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every solution is and how big is its online presence. For instance Atera Twitter profile has currently 570 followers. At the same time SherpaDesk Twitter is followed by 1717 people.
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