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Compare Atera vs Rollbar

What is better Atera or Rollbar? We are here to improve the process of comparing IT Management Software products for you. For example, on this page you can verify the overall performance of Atera (9.0) and contrast it with the overall performance of Rollbar (8.8). You can also match their overall user satisfaction rating: Atera (100%) vs. Rollbar (97%).

What’s more, you can read their features carefully to see which product can better deal with your company’s requirements. In general, any B2B software has to let you to quickly see the big picture, at the same time giving you easy access to the details.

People who are pressed for time or would like to get a IT Service Management Software suggestion from our team might want to examine these top choices for this year: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • REST API
  • Support for all major languages
  • Detection, diagnosis and debugging
  • Smart error grouping
  • Tracking of code deployments
  • RQL (Rollbar Query Language)
  • Custom log messages
  • 2048-bit SSL, Two factor authentication
  • Email and services notification
  • Automatic grouping by root cause
  • Customizable grouping rules
  • JavaScript Source Maps
  • On-premises deployment
  • Engineer-level support
  • Full-text searching
  • dSYM and Proguard support

Pricing Info

Rollbar offers five SMB and enterprise pricing packages to choose from, depending on the number of events and data retention you are interested to obtain. All plans include:

  • Unlimited projects, users and deployments
  • Realtime Slack, PagerDuty and Slack alerts
  • JIRA, Trello and more issue tracking
  • 2048-bit SSL, two factor encryption and Single Sign-On
  • Robust REST API
  • Customizable error grouping and rate limits
  • Linking of stack traces to Github, Gitlab and Bitbucket repos

Here are the details:

Free – For prototypes and personal projects

  • 5,000 Rollbar events/month
  • 30-days data retention

BOOTSTRAP – $49/month (for small teams)

  • 100,000 Rolllbar events/month
  • 180-days data retention

Startup – $149/month

  • 500,000 Rollbar events/month
  • 180-days data retention

Growth – $299/month (for medium to large teams)

  • 1,500,000 rollbar events/month
  • 180-days data retention

Premium – $599/month (for large teams)

  • 4,000,000 Rollbar events/month
  • 180-days data retention

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lumosity, Circleci, Twitch

Integrations

Rollbar offers REST API for developers to connect it to a variety of third-party apps and systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Easy to setup comprehensive solution for tracking errors and broken code in web and mobile apps with a robust REST API for even better integration.

Company Email

team@rollbar.com

Contact No.

Company's Address

221 Main St., Suite 780
San Francisco, CA 94105
USA

You don’t want just a broad range of features and flexible pricing packages from a popular IT Management Software. Almost as essential as main features is a top-notch customer support. You want to ensure that if you have any questions about Atera or Rollbar, or you run into a problem, or perhaps you’ll want to request a certain change or functionality beneficial to your team you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can profit from individual training or at least an FAQ you can use.

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