What is better Atera or Retrace? Buying the perfect IT Management Software product is all about comparing various solutions and figuring out the top program for your specific needs. Our proprietary system will give you an instant look at the general rating of Atera and Retrace. For overall quality and performance, Atera scored 9.0, while Retrace scored 8.0. On the other hand, for user satisfaction, Atera earned 100%, while Retrace earned 96%.
Below you can also check their characteristics, terms, plans, etc. to see which software will be more suitable for your needs. One key feature to assess is whether the app allows you to toggle on/off restrictions on various types of users to protect any confidential business data.
If you would like to quickly identify the best IT Service Software according to our experts we advise you examine these services: Zendesk, Freshservice, LiveAgent.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
When you pick a product that you think will be an actual asset for your company you shouldn’t simply limit yourself to what professionals have to say about it. In many cases individual experience with the solution may be different, depending on your own preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for each product to give you an immediate overview of how real users of Atera and Retrace rate their contact with the software. Our algorithm is built around detailed analysis of product mentions on other websites, social media and blogs, so you are going to receive a comprehensive and reliable overview of what other people think about every app. In this example Atera has a total satisfaction rating at 100% while for Retrace 96% of people express they had an enjoyable experience with it.
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