What is better Atera or LANDESK Service Desk? Purchasing the suitable Help Desk Software product is as easy as assessing the good and weaker characteristics and terms offered by Atera and LANDESK Service Desk. Here you can also match their overall scores: 9.0 for Atera vs. 8.0 for LANDESK Service Desk. Or you can look at their general user satisfaction rating, 100% for Atera vs. 94% for LANDESK Service Desk.
We suggest that you spend some time to review their differences and figure out which one is the better option for your company. What’s more bear in mind to take into account your company’s or industry’s unique case, for example, a multilingual app for a global company or a mobile version to help you work away from your office.
In case you you have to quickly find the top IT Service Software according to our experts we advise you examine these services: Zendesk, LiveAgent, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
You shouldn’t expect simply a broad set of functionalities and flexible pricing from a well-known Help Desk Software. Almost as crucial as key features is a quality customer support. You want to ensure that when you have any questions about Atera or LANDESK Service Desk, or you face some problems, or perhaps you’ll want to request a certain revision or functionality useful to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to enjoy personal training or at the very least an FAQ you can use.
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