Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Intuitive dashboard
- Analytics and BI
- SMS fallback support
- Cross application communication
- Any Message, Any Size
- BaaS subscription
- One-One and Group Messaging
- Multi-Device Sync
- Delivery Report
- Offline Support
- Online Presence
- Audio Calling
- Video Calling
- Typing Indicator
- Cross Application Messaging
- Application to User Messaging
Pricing Info
Pricing Info
Applozic provides easy pricing options for every type of business.
Starter – $299/Month
- Real-time chat platform
- 100% custom UI kit
- Basic group chat
- Rich media files & sharing
- Basic notifications & receipts
- Basic user moderation
- Basic analytics
- Basic integrations
- Basic integrations
- Basic infrastructure
- Basic support
- Complete security
Growth Plan: $399/month
- Real-time chat platform
- 100% custom UI kit
- Basic group chat
- Rich media files & sharing
- Basic notifications & receipts
- Basic user moderation
- Basic analytics
- Basic integrations
- Basic integrations
- Basic infrastructure
- Basic support
- Complete security
- Private & group messaging
- Delivery receipts
- Advanced moderation
- Advanced analytics
Enterprise Plan: Contact Us
- Real-time chat platform
- 100% custom UI kit
- Basic group chat
- Rich media files & sharing
- Basic notifications & receipts
- Basic user moderation
- Basic analytics
- Basic integrations
- Basic integrations
- Basic infrastructure
- Basic support
- Complete security
- Private & group messaging
- Delivery receipts
- Advanced moderation
- Advanced analytics
- Advanced integrations
- Advanced infrastructure
- Advanced support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MagicBricks, Azuga, ConstaPark, Jekal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Applozic powers real time messaging across any device, any platform and anywhere in the world.
Company Email
contact@applozic.com
Contact No.
Company's Address
Stanford Financial Square,
2600 El Camino Real, Suite 415,
Palo Alto, CA 94306
Applozic Comparisons
Popular Applozic Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
No IT Management Software will be able to cover all the requirements of a business. Even though main features of Applozic and Freshservice should matter you should also thoroughly examine the integrations provided by every service. Very often your team will already be making use of other types of B2B software in your company and it’s always better to go with solutions that integrate well with each other. If you do that you can guarantee an effortless transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one software and the other.
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