Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Code level visibility
- Dynamic baselining and powerful alerting
- Visibility and control
- Application performance management agents
- Data retention
- Monitor multiple platforms
- Troubleshoot performance issues in production
- Trend database performance over time
- Continuously monitor in a high-volume environment
- Install and begin using immediately
- Database agents
- Server Visibility
- Synthetic Monitoring
- Mobile Real-User Monitoring
- Browser Real-User Monitoring
Pricing Info
Pricing Info
AppDynamics is available in the following payment plans:
Lite Plan – Free
- Limited units per product module
- Limited data retention
- Access to our documentation, AppDynamics Community, and University resources
Pro Plans – Custom Pricing
- Purchase as many units as you need
- Over a year of data retention
- Comprehensive support via help desk and email from our amazing staff
Integrations
Integrations
AppDynamics integrates with the following business systems and applications:
- Bitium
- VictorOps
- MongoDB
- Cassandra
- Redis
- Hadoop
- CouchBase
- CouchDB
- HBase
- Orasi Performance Test Intelligence Connector (OPTIC)
- Impetus Sandstorm
- Jenkins
- Apica
- Amazon Web Services
- OpenStack
- Google Compute Engine
- vCloud
- Windows Azure
- Apache Cloudstack
- Verizon
- Terremark
- vSphere
- Rackspace
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, DirecTV, NASDAQ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AppDynamics provides end-to-end visibility of business transactions - from the end-user to application to the database and infrastructure in real time.
Company Email
info@appdynamics.com
Contact No.
Company's Address
303 Second Street
North Tower, 8th Floor
San Francisco, CA 94107
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
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When you select a app that you believe will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Very often individual experience with the solution may be different, depending on specific preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each app to give you an immediate impression of how actual users of AppDynamics and Freshservice estimate their experience with the solution. Our system is based on advanced analysis of product mentions on other websites, social networks and blogs, so you will obtain a full and reliable overview of what other users think about every product. In this case AppDynamics has a total satisfaction rating at 94% while for Freshservice 97% of people claim they had an enjoyable experience with it.
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