What is better Ameyo or Intercom? Finding the proper Customer Support Software product is as easy as contrasting the strong and poor features and terms offered by Ameyo and Intercom. Here it's also possible to match their overall scores: 7.6 for Ameyo vs. 8.9 for Intercom. Or you can look at their general user satisfaction rating, 96% for Ameyo vs. 96% for Intercom.
We suggest that you put some effort and examine their differences and figure out which one is the better option for your organization. What’s more don’t forget to consider your company’s or industry’s unique case, for instance, a multilingual software for a global company or a mobile version to help you work on the go.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Every time you select a service that you are sure will work best for your business you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently personal experience with the software may change, depending on specific preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Ameyo and Intercom estimate their experience with the app. Our algorithm is based on complex analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a comprehensive and credible overview of what other people think about every service. In this case Ameyo has a total satisfaction rating at 96% while for Intercom 96% of people claim they had a positive experience with it.
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