What is better alphachat or Surfboard? Purchasing the proper CRM Software product is as easy as contrasting the strong and low functions and terms offered by alphachat and Surfboard. Here it's also possible to match their total scores: 8.0 for alphachat vs. 8.0 for Surfboard. Or you can look at their general user satisfaction rating, 97% for alphachat vs. 93% for Surfboard.
We suggest that you spend some time to analyze their specific functions and determine which one is the better alternative for your company. Moreover. bear in mind to consider your company’s or industry’s unique case, such as, a multilingual software for a global company or a mobile app to help you work away from your office.
Right now, the top solutions in our Customer Service Software category are: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
alphachat offers two plans for users to choose from. It includes an enterprise plan that allows you to deploy multiple AI chatbos, code custom actions and intents through AlphaOS, and implement API integrations. Here are the details:
alphachat is a messaging platform that provides an AI-enabled virtual assistant for teams to reduce support workload and increase customer satisfaction.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
No CRM Software will be perfect enough to solve all the requirements of a company. While key features of alphachat and Surfboard should matter you should also carefully examine the integrations provided by every solution. Very often you will already be using some other B2B software in your company and it’s definitely better to go with apps that integrate well with one another. With that approach you can guarantee a smooth transfer of information between your teams and services, which can significantly reduce time devoted to migrating between one software and the next.
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