What is better alphachat or Salesforce Service Cloud? If you need to get a convenient way to learn which CRM Software product is better, our proprietary system gives alphachat a score of 8.0 and Salesforce Service Cloud a score of 9.6 for general quality and performance. In addition, alphachat is rated at 97%, while Salesforce Service Cloud is rated 97% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and many more. See if the application can customize at least part of its workflows to make sure the app complements your own business processes.
In the event you would like to quickly identify the top Customer Service Software according to our review team we recommend you try out one of these solutions: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
alphachat offers two plans for users to choose from. It includes an enterprise plan that allows you to deploy multiple AI chatbos, code custom actions and intents through AlphaOS, and implement API integrations. Here are the details:
alphachat is a messaging platform that provides an AI-enabled virtual assistant for teams to reduce support workload and increase customer satisfaction.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you are still having second thoughts about which service will work best for your business it might be a sensible idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each software is and how big is its online presence. For instance alphachat Twitter account has currently 142 followers. At the same time Salesforce Service Cloud Twitter is followed by 507519 users.
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