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Compare Allworx Verge vs CloudTalk

What is better Allworx Verge or CloudTalk? The best Business Phone Systems is a program that can tackle your company’s specific requirements. You can identify which solution works really with your industry if you assess numerous products before you decide which one is the best.

For example, Allworx Verge and CloudTalk are scored at 7.7 and 8.5, respectively, for overall quality and performance. Likewise, Allworx Verge and CloudTalk have a user satisfaction rating of N/A% and N/A%, respectively, which shows the general feedback they get from customers. Moreover, reach put to a current user of the software and ask for their comments about the software in question.

People who are pressed for time or would like to get a Business Phone Systems advice from our experts might want to take a look at these top choices for the current year: Axon Virtual PBX, RingCentral, Freshcaller.

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SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • My Allworx manager
  • Call center
  • Desktop integration
  • Multisite support
  • Analytics
  • Secure web administration
  • Voice conferencing
  • Security and data backup
  • Voicemail-to-email
  • Seven presence settings
  • Unlimited call routes
  • Auto attendant
  • Remote IP phone support
  • Ten paging zones
  • Door relay
  • Network bandwidth optimization
  • Real-time sharing of contacts
  • Faster processing power
  • Wall and rack-mountable
  • Solid state storage subsystem

Pricing Info

Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information provided

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive business VoIP communication platform designed to power today’s workforce.

Company Email

Contact No.

Company's Address

AllWorx,
20 South Clinton Avenue
Rochester, NY 14604
United States of America

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Recording
  • Call Queueing
  • International Numbers
  • Toll-Free Numbers
  • Short Numbers
  • Callback
  • Internal Phone Number Tags
  • Business Hours
  • Personalized Greetings
  • Voicemail
  • Internal Call Greetings
  • Contact Tags
  • Custom Fields
  • Blacklist
  • Advanced Call Routing
  • Statistics and Monitoring
  • Integrations with Business Tools
  • Utilities
  • Outbound Call Center

Pricing Info

CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).

Starter – €22/user/month (billed monthly) or €15/user/month (billed annually)

  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers (70+ countries)

Essential – €30/user/month (billed monthly) or €20/user/month (billed annually)

  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers (70+ countries)
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • One-to-one onboarding session
  • Integrations to other systems
  • Open API
  • Unlimited concurrent calls
  • Skill-based routing
  • Smart queueing

Expert – €50/user/month (billed monthly) or €35/user/month (billed annually)

  • All Essential features
  • Open API
  • Salesforce integration
  • Power Dialer
  • Wallboards
  • Dedicated account manager
  • Speech to text
  • Sentiment & CSAT score

Custom – Quote-based plan

  • All Expert features
  • Custom onboarding
  • Unlimited outbound calls (Flat Rates)
  • Enterprise-level security
  • Developer support
  • Custom reporting
  • SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

DHL, Yves Rocher, Karcher

Integrations

CloudTalk integrates with the following business systems and applications:

  • Hubspot
  • Pipedrive
  • Salesforce
  • Zendesk
  • Freshdesk
  • LiveAgent
  • Helpscout
  • Intercom
  • Shopify
  • Bigcommerce
  • Magento
  • Microsoft Dynamics
  • Zoho CRM
  • Groove
  • Live Chat
  • Shoptet
  • Magento
  • Shopify
  • Bigcommerce
  • 12 Integrations are planned for Q3/2019.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.

Company Email

support@cloudtalk.io

Contact No.

Company's Address

CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA

Both Allworx Verge and CloudTalk were tested by a group of reliable B2B experts who prepared a detailed analysis of all important aspects of each software. Their ultimate score was prepared with unique SmartScore algorithm which calculates an individual partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a software prior to giving it a final rating.

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